Shipping & Returns
At Hope And Grace, we aim to provide you with beautiful, hand poured products as quickly as possible and pride ourselves on our customer service and product quality. All orders leave as quickly as possible and we keep a large stock of products at all times, but as all our scented products are handmade and poured by us, we ask you to allow for 3-5 working days for products to arrive. In the unlikely event that you are unhappy with your order, we will be happy to refund the cost following its return. Please note they must be unused and we cannot refund shipping, unless it arrived damaged or faulty. All items are carefully wrapped and protected but if items arrive damaged or are lost during shipping, a new replacement will be sent as soon as possible. If the item is out of stock, you will be refunded.